Full Management
Hands-off, end-to-end: marketing, bookings, guest comms, key holding, changeover cleaning, maintenance coordination, year-end statements. Typical commission 15–25% of bookings.
15–25% commissionFull management, key holding, changeover cleaning, guest communications or letting-only for a holiday let in Truro? An independent guide to holiday let management in Truro and across TR1, TR2, TR3 and TR4: what each service involves, what agencies typically charge, and how to find and check one. We’re not a letting or management agency.
We’re still launching in Cornwall and may not have a local holiday let management agency for you yet. Tell us what you need; your confirmation email says straight away what happens next.
Truro and the surrounding Roseland fringe make up one of Cornwall's broader holiday-let markets — not the postcard sums of Padstow, but a steady, well-paying spread of city-edge townhouses, riverside cottages along the Tresillian and Truro Rivers, and converted barns out toward Probus. Owners here tend to be buy-to-let investors rather than second-home downsizers, and the management mix runs the full range from full hands-off to letting-only. This guide covers Truro across TR1–TR4 plus the villages of Threemilestone, Shortlanesend, Kenwyn, Probus, Tresillian, Ladock and Chacewater.
Truro's holiday-let calendar is less brutally seasonal than the coast. City breaks and shoulder-season demand keep occupancy more even — typical 55–65% annual occupancy versus 70%+ in St Ives. Owners often combine 6–8 months of holiday letting with 4–6 months of short assured tenancies, which makes flexible-contract agencies particularly useful here.
Truro isn't a beach destination, and lets here work differently from the coastal towns. The demand is city breaks, cathedral and shopping visitors, business travellers and people visiting the hospital — which means shorter stays, more midweek bookings and a far less brutal seasonal peak than St Ives or Newquay.
The upside of that mix is a much flatter booking curve. Truro lets tend not to command the peak-summer rates the coast does, but they fill more consistently through autumn and winter, which for many owners produces a steadier annual return and easier staffing.
Being central makes everything operationally simpler — cleaners, maintenance trades and linen suppliers are all close by, and a changeover problem can be fixed the same day. That's genuinely worth something compared with running a property on the Lizard or in Penwith.
We’re an independent guide, not a letting or management agency. These are the honest options; pick whichever suits you.
Propertymark’s Find an Expert directory lists member letting agents, and PASC UK is the trade body for self-catering holiday lets, with agency members. Neighbours and local property offices are good sources too.
Ask for Public Liability cover, Client Money Protection if they hold your rental income, redress scheme membership (The Property Ombudsman or the Property Redress Scheme), who owns the listings, the full fee schedule including VAT and any maintenance markup, and the exit terms.
Leave your details and tell us what you need. We’re still looking for Cornish agencies to work with, so we may not have one for you yet; your confirmation email says straight away what happens next. We’ll tell you who before sharing anything, and agencies may pay us for introductions.
Full management, key holding, changeover cleaning, guest communications, or letting-only. Whatever you need looking after in Truro, here’s what each service involves and what it typically costs.
Hands-off, end-to-end: marketing, bookings, guest comms, key holding, changeover cleaning, maintenance coordination, year-end statements. Typical commission 15–25% of bookings.
15–25% commissionLocal key holder for changeovers, emergencies, contractor access, late arrivals and lost-key callouts. Ideal for owners self-managing bookings but needing on-the-ground cover.
From £30/moSame-day Saturday turnovers, linen change, hot-tub sanitising, deep-cleans between seasons. Cornwall cleaners who know the holiday-let standard, not just domestic.
From £60/turn24/7 enquiry handling, booking confirmations, pre-stay info, mid-stay problem-solving, post-stay review chasing. Outsource the inbox without losing the bookings.
From £30/moProfessional photography, OTA listings (Airbnb, Booking.com, Vrbo), pricing optimisation, calendar sync. You handle the rest. Flat setup fee or low commission.
5–10% commissionFees depend on property size, service level, and whether you're commission-based or flat-fee. Always get a written proposal before you commit.
Marketing-only: photography, listings, pricing strategy, calendar sync. You handle keys, cleaning and guests.
End-to-end. Marketing, bookings, cleaning, key holding, maintenance coordination, guest comms, statements.
Monthly retainer plus £30–£60 per call-out. For owners self-managing but needing local key cover.
Per turnover. 2-bed cottage typically £60–£90; 3-bed £80–£140; 4-bed £130–£200. Linen extra.
Property not in Truro? Pick your nearest town guide below.
Full-management commission, part-management, changeover-only rates, key-holding retainers, setup fees and the VAT wrinkle — our fees guide sets out what Cornwall agencies actually charge in 2026, tier by tier.
Read the full fees guide →Fire risk assessment, gas safety, EICR, the 140-day business-rates rule, the second-home council tax premium — run the free 10-point checklist every Cornwall holiday-let owner should tick off before peak season.
Run the compliance checklist →Common questions about appointing a holiday let agency in Truro and the surrounding area.
Full management in Cornwall typically runs 15–25% of gross bookings, occasionally higher for boutique services with photography, marketing extras and concierge add-ons. Letting-only (marketing + OTA listings, you handle everything else) is usually 5–10% commission or a flat setup fee of £400–£900. Key holding is £30–£80/month per property plus £30–£60 per call-out. Always get a written proposal before signing any contract.
For full management trading from peak season, allow 3–4 months ahead so photography, listings, OTA sync and calendar are ready before the Easter rush. For changeover-cleaning-only or key-holding-only, 4–6 weeks is usually enough — though the best Cornwall cleaners book Saturday slots out from January for the year ahead.
Ask for evidence of Public Liability cover (typically £2–£5m) and, if they hold your rental income, Client Money Protection. Check whether they’re registered with The Property Ombudsman or the Property Redress Scheme, whether they belong to Propertymark or PASC UK, and whether they’re accredited via Quality in Tourism / VisitEngland. A good agency will show you the certificates before you sign.
The good agencies operate in your name and on your channels: your Airbnb, Booking.com and direct-booking website all remain owned by you, the agency simply gains login access. Block-out for owner use is always honoured. The contract should set out cancellation fees, exit terms and review periods — read it carefully before signing. See our DIY vs management company guide.
The Furnished Holiday Lettings (FHL) tax regime was abolished from 6 April 2025 — your let is now treated as standard residential rental income. Most management agencies do not provide tax advice; they generate the income statements, you (or your accountant) handle the return. The better agencies will flag relevant changes and signpost specialist FHL accountants in Cornwall. See our FHL changes guide.
This guide covers Truro and the surrounding villages across TR1, TR2, TR3 and TR4, including Threemilestone, Shortlanesend, Kenwyn, Probus, Tresillian, Ladock, Chacewater and St Clement. We’re an independent guide, so we don’t manage anything ourselves; use the Propertymark directory or PASC UK to find an agency that works your patch, or get a quote from a local holiday let management agency.
Yes — Truro is one of the best places in Cornwall to do it. City-break demand keeps shoulder seasons busier than the coast, and several agencies here offer flexible contracts that combine 6–8 months of holiday letting with a winter assured shorthold tenancy. If that's your plan, look for an agency that actually runs mixed calendars, not one that just tolerates them.
Yes, but on a different model. The demand here is city breaks, shopping and cathedral visitors, business travel and hospital visitors — shorter stays, more midweek bookings and lower peak rates, but a much flatter year. Many owners find the steadier occupancy easier to run than a coastal peak.
Operationally, considerably. Cleaners, trades and linen suppliers are all close by and problems can usually be fixed the same day. That's a real advantage over running a property in Penwith or on the Lizard, where everything takes longer.